Last Updated: [Insert Date]
[Your Company Name] (“Company,” “we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and Services.
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.
1. Information We Collect
We may collect the following types of information when you interact with us:
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Personal Information: Name, email address, phone number, billing details, or any information you voluntarily provide.
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Wallet Information: Public wallet addresses, transaction details, and information you provide for recovery services.
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Sensitive Data (when necessary): Recovery phrases, encrypted files, or other technical data provided voluntarily by you to enable recovery.
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Technical Information: IP address, browser type, device information, and usage data collected through cookies or similar technologies.
2. How We Use Your Information
We use the collected information to:
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Provide, operate, and improve our crypto recovery services.
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Verify your identity and ownership of wallets or assets.
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Communicate with you regarding updates, progress, or support.
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Process payments and issue invoices.
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Comply with legal and regulatory obligations.
3. Data Confidentiality & Security
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We treat all wallet-related information with strict confidentiality.
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Sensitive details like private keys or recovery phrases are never stored permanently after the recovery process is complete.
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We use industry-standard measures (encryption, secure servers, access controls) to protect your data.
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While we take all reasonable precautions, we cannot guarantee absolute security due to the nature of online transmissions.
4. Sharing of Information
We do not sell, rent, or trade your personal or wallet data to third parties. We may share information only in the following cases:
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With your explicit consent.
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With trusted third-party service providers who assist in operations (under strict confidentiality agreements).
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If required by law, regulation, legal process, or to protect against fraud and security threats.
5. Cookies & Tracking
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We may use cookies or similar technologies to improve website functionality, analytics, and user experience.
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You can disable cookies in your browser settings, but some features of our website may not function properly.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
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Access the personal information we hold about you.
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Request correction or deletion of your data.
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Withdraw consent for data collection (where applicable).
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Request a copy of your data in a portable format.
To exercise your rights, please contact us at [Insert Contact Email].
7. Data Retention
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We retain personal information only as long as necessary to provide our Services or comply with legal obligations.
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Sensitive wallet recovery data (e.g., seed phrases, encrypted files) is deleted immediately after the recovery process is complete.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover such information, we will delete it promptly.
9. International Users
If you access our Services from outside [Insert Country], your information may be transferred and processed in jurisdictions that may not provide the same level of data protection as your home country.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date. Continued use of our Services after changes means you accept the updated policy.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
📧 Email: [contact@thecryptoretriever.com]
📞 Phone: [Insert Contact Number]